Categories

Tracking the status of your order

Every order has a status so you always know where it stands:

  • New – we have received your order.
  • Processing – we are working on it.
  • Completed – your order has been delivered.

Open Orders to see the details and the latest status.

Related articles:

  • How to place an order

    • We help growing businesses manage projects, clients and billing in one place.
    Simple tools, friendly support and everything your team needs to do great work.

    Business hours

    Monday – Friday: 9:00 AM – 6:00 PM
    Saturday: 10:00 AM – 2:00 PM
    Sunday: Closed

    Need help outside business hours? Open a support ticket from the client portal and we will get back to you within one business day.

    Contact Us

    123 Main Street, Suite 400, New York, NY 10001
    45 Market Road, London, EC1A 1AA
    support@example.com
    +15550102030
    Copyright © 2026 Your Company. All rights reserved.